food delivery app development company

People are now ordering food online and socially separating due to the outbreak of the Coronavirus. Therefore, all restaurants need a food delivery app that is easy to use. Thanks to the digital age, restaurants can now go digital, making their lives much easier, faster, and more convenient.

If you’re a restaurant owner looking to create your food delivery service, now is the time to start. With the current crisis and the increasing demand for online food delivery, now is the right time to create an easy-to-use application by a food delivery app development company to make ordering food easier, quicker, and more convenient.

Once you’ve decided to build a food delivery app, what are the essential features? Of course, you can add as many features as you like to your app but remember the most important features. We have compiled a list of essential elements to help you develop your food delivery app.

1. Push Notifications

It is common to have more than one delivery app for food on your phone, as most people now prefer ordering food online. Push notifications are a great way to increase visibility and stay ahead of your competition. In addition, it allows businesses to keep in touch with their customers. These messages can be used to communicate information, such as discounts and offers, messages that have been dropped due to location, etc.

Another thing you need to ensure in your online food ordering app is that notifications do not just send a commercial message. Push notifications should be managed in a way that helps your business app grow. Notify your customers regularly about special offers, discounts, and loyalty programs. You can grab customers’ attention quickly and engage them.

2. Provide contact information for the delivery person

Let’s say the customer has placed an order and paid. It might be helpful to give the customer the contact information of the delivery person. The function allows customers to track their orders and contact the delivery person.

3. Register and create a profile

Registration will likely be the first step for customers to interact with your app.

*Quick Tip – it will make registration easy and quick. *

If the process is complicated, then customers might not complete it.

The registration process is simple, allowing users to complete it through their social media accounts. Users can later customize their profile as they wish. A robust and secure back-end must support the profile management function to protect user information.

4. Dynamic lists

Some stores or restaurants may close or become too busy to take orders. Dynamic lists of grocery stores and restaurants should be constantly updated to reflect the available options. You will make your users’ experience better by displaying only relevant offers. It will also save you time. Your list should be easy to navigate and have many filters. It applies to all menus and lists on your delivery or food delivery apps.

5. Loyalty programs, cashback, discount/rewards

Discounts and special offers are great ways to attract more customers to your food delivery service. To engage customers, offering great deals every day would be best. The reports show that around 40% of people use food ordering apps to find discounts and cashback. In addition, 25% use these apps for loyalty points.

To win brand loyalty, attracting customers is more important than building brand awareness. Big companies pay more attention and care about their loyalty points. 

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6. Food Delivery GPS Tracking 

Real-time GPS allows customers to track the exact location of their food, which is an essential feature of food delivery apps. GPS’s purpose is to allow for two-way operation and tracking. First, it helps to determine the user’s location to deliver the food. Then, once the delivery site is confirmed, users can follow the movements and status of the delivery personnel.

Major meal delivery apps use it to offer the best possible client experience. This functionality is provided by Waze’s Navigation, MapKit, and Google Maps. Uber Eats uses Google Maps on all platforms.

7. OTP and TrueCaller Integration – Onboarding

Your customers will enjoy a seamless onboarding experience by logging in with one click. A one-time pin (OTP) is generated to enable and complete the creation of their user profiles.

A single-click registration process can make it easier for customers to verify their identity and register, eliminating the need for OTP verification. Truecaller is popular and has over 150 million Indian users. Once the customer has landed on the login screen, Truecaller can invoke to verify their mobile number and allow them to onboard other users in seconds.

8. Looking for Food?

This feature is the heart of the food delivery app. The registration process is completed, and the user can log in. The user can now start looking for restaurants and other food options. It is easy to order when the user has found what they want.

What are you able to do? An intelligent list feature can be added.

You can arrange restaurants and cuisines by place, food preferences (gluten-free diets, nutrient-dense foods, desserts), type of food (fast food or gourmet food), and cuisines from different nationalities. The facet can be used to research food preferences and make it easy for users to find the desired dishes.

9. Group Orders

A group ordering feature makes it easy to order food for large groups. Multiple users can order meals directly from their devices and then combine their orders into one. In addition, users can save time using an automatic split bill function when placing group orders.

Building a group ordering feature and ensuring app connectivity may be difficult. It will also significantly increase the cost of developing an application by a food delivery app development company. This feature will, however, greatly improve your user experience.

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10. In-app Messages

In-app messages are alerts that users see while the app’s open. It is a way to provide context-sensitive and targeted information.

In-app messaging is useful when communication between customers and restaurants becomes crucial. For example, customers may want to clarify details with the management or tell the restaurant they have delivered an incorrect order.

In-app messaging also bridges the communication gap between customers and restaurants. The restaurant can update the status of an order and ensure that it arrives on time. The customer can text to let them know if the order is delayed. Delivery staff can also drop a message to update their status and confirm the address.

Every online ordering app for food must offer an in-app messaging option.


These features are essential for restaurant owners looking to increase sales, customer loyalty, retention rates and entrepreneurs who want to invest in their next online food ordering platform.

A food delivery app is only successful if it has good features. It should also make ordering easy and provide a great customer experience.

To ensure your app idea succeeds, contact top App development company Dubai to provide best online services to your customers.

By Admin

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